Can Flourish Clinic help me?
How much will this cost?
Are you covered by my insurance?
Is Flourish Clinic accepting new patients?
How do I make an appointment?
How can I contact you?
When will I start feeling better?
What are the processes of care?
What is the Bloom pathway?
What is the Root pathway?
Can Flourish Clinic help me?
While it’s challenging to make a guarantee in health care, we believe that our knowledge base and the level of care we provide set us apart from our colleagues.
Here’s why
We dedicate hours each week to digging through the medical literature to stay abreast of the best testing and treatment options available. Alternative and functional medicine is what we love to do – the majority of our resources are invested in becoming better practitioners.
The training we have already completed equips us with a skill set not found elsewhere in Canada. Mark has studied laser therapy and acupuncture under the tutelage of medical doctors in Germany. Ali has studied massage therapy and osteopathy with Canadian experts.
Mark and Ali are two of five practitioners in Canada to have studied Functional Medicine under world-renowned experts, Chris Kresser & Dr. Tom O’Bryan.
We recently welcomed Dr. Cathryn Henstock-Zapf, MD to the team. Dr. Henstock-Zapf spent more than 15 years in general practice and seven years as a pyschiatrist with the British military. She introduced Functional Medicine into her practice after seeing success with her patients as she finally got to the root of their health issues. Dr. Henstock-Zapf continues to train with The Institute for Functional Medicine.
How much will this cost?
It’s difficult to list an exact amount because different people will require differing amounts of care.
However, we pride ourselves on being cost-effective. We promise not to order frivolous testing, prescribe unnecessary treatment, or do anything else that could squander your financial resources.
We have no financial agreements with any of the laboratories we use for testing. The labs we recommend are done so with your best interest in mind at all times. The price of laboratory testing is determined solely by the company – no testing is ever marked up for our financial benefit.
The average lab test cost will be between $150-$400. New patients pursuing care under our Root pathway usually require between one and three tests to get started, depending on the case. Patients working with us under our Bloom pathway do not require lab testing.
Please note that labs located in the United States will charge in USD.
Office Visits
The number and frequency of office visits will depend on whether you are undergoing treatment through our Bloom or Root care pathways.
Under our Bloom care pathway, we will usually ask to see a patient once every 1-2 weeks.
Under our Root care pathway, we will usually ask to see a patient once every 4-6 weeks.
Depending on the severity of the case, treatment length can range from two weeks to over a year.
Supplements
Cost is heavily dependent on the person. We always opt for the most minimal and effective treatment protocols. Our goal is to get you to a point where you no longer require regular use of supplements.
Fee Schedule for Mark:
- New patient Functional Medicine (75-minutes): $447.50. Please note this includes 2 hours of Health Coaching with Sheena Huculak, RN, RHN
- Follow-up visit (30-minutes): $115
- New patient Acupuncture & Laser Therapy (60-minutes): $133
- Follow-up visit (45-minutes): $100
Fee Schedule for Ali:
- New patient Massage Therapy (75-minutes): $118.75
- Follow-up visit (60 or 90-minutes): $95 or $140
- New patient Osteopathy (70-minutes): $156.25
- Follow-up visit (55-minutes): $125
* All of the above prices include GST
Fee Schedule for Dr. Cathryn Henstock-Zapf:
- Click here to learn more about Dr. Henstock-Zapf’s practice including her pricing structure.
Fees for Lab Interpretation:
- $50 per lab. This fee helps keep billing fair. Instead of building this fee into the cost of an office visit, and thus making everyone pay a higher rate, it is charged separately. This is done so those who need little lab work can pay less.
Are you covered by my insurance?
All acupuncture, massage, and osteopathy treatments are covered by third party insurance plans. Please note that we do not direct bill on your behalf to your insurance company. In order to receive reimbursement from your insurance company, you will need to submit your receipt to them following your treatment.
Functional Medicine visits can be claimed under health spending accounts. Please note that these visits cannot be claimed under acupuncture coverage.
Acupuncture, massage, and osteopathy services are only eligible to be claimed through insurance for residents of Alberta. We will provide an itemized receipt at each office visit. On each receipt will be Mark or Ali’s registration number that can be submitted for massage, acupuncture, or osteopathy coverage.
Supplements and lab testing cannot be submitted under acupuncture, massage, or osteopathy. If your insurance plan includes a health spending account, supplements and/or lab testing can be claimed under this benefit.
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Is Flourish Clinic accepting new patients?
Yes, both local and distance (you must be a legal resident of Canada).
Patients can be seen in person at our Cochrane Clinic or via phone/Skype.
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How do I make an appointment?
The easiest way is to book online.
Here you will be able to see Mark’s, Ali’s and Dr. Henstock-Zapf’s schedule for the next year and schedule yourself accordingly. This is the preferred way to schedule an appointment.
If this is your first visit to the clinic, please schedule yourself for an Initial Consult. Alternatively, you can email us or contact us by phone @ 403.907.0464
If you do plan to get in touch with us over the phone, please know that we have limited reception hours. Please leave us a voicemail and we will be in touch within 24 hours.
I have a question about my treatment, how do I get in touch?
Email is our preferred means of communication.
We will get back to you within 24 hours.
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When do I start feeling better?
Some patients begin to feel better within days to weeks, while for others it may take months. This is highly specific to the individual. Mark, Ali or Dr. Henstock-Zapf can give you a specific prognosis during your office visit.
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How does the process of care work?
By asking our patients to complete a detailed medical history questionnaire, we separate our patients into two pathways:
Bloom
For acute care
These patients have been suffering from injuries or illness for less than three months. Examples:
- Sports performance
- Pain management
- Injury rehabilitation
The Bloom pathway is our expedited approach to addressing acute injury or illness. It is similar to a conventional visit to a massage therapist, acupuncturist, or osteopath.
Root
For chronic care
These patients have been suffering from injuries or illness for longer than three months. Examples:
- Fibromyalgia
- Adrenal Fatigue
- Gastrointestinal disorders
Our chronic care pathway is designed to uncover the Root cause of your illness. This often involves alterations to diet and lifestyle and is a thorough investigation into your health.
We understand that not everyone is in a place to make dramatic changes to their diet or lifestyle. Therefore, on a case-by-case basis, we may make concessions to treat those with chronic conditions through the Bloom pathway.
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What is the Bloom pathway?
In our Bloom pathway, we expedite recovery time by first identifying the imbalance followed by the specific use of modalities best suited to your case. This can be through the use of acupuncture, massage, osteopathy, cupping, and laser therapy. This stacking of services facilitates a recovery that gets you back doing what you love, fast.
Before arriving for your initial appointment, you will be provided an online intake form to complete. Your practitioner will review your history before the initial visit to ensure that your time together is productive and collaborative.
Your initial appointment will focus on orthopedic tests to identify what muscle or body system is imbalanced. We will then treat the affected area. At the conclusion of your appointment your practitioner will recommend the most efficient way to remedy your condition including:
- Number of visits required to alleviate your condition
- Additional therapists recommended to visit (if applicable)
- Spacing or duration of time between visits
- At-home stretches, exercises, or supplements
There are two important related phenomena we see in acute pain issues:
- Some of your muscles or muscle groups that you use on a daily basis are not responding. They are not undeveloped or weak, but rather, they simply have been “turned off”. This is often a nervous system problem, not a muscular problem.
- Injuries often involve the muscles/joint(s) directly or indirectly above or below the area of trauma. For example, the gluteal muscles are usually involved with knee or IT band issues; elbow issues like tennis elbow usually are related to shoulder and wrist stability issues. In treatment, we look well beyond the painful issue and search for “weak” muscles further away from the problem.
Our Bloom pathway restores the normal function of muscles while addressing the site of injury with manual or laser therapy. This two-pronged approach has led to rapid improvement in our patient’s symptoms in modest amounts of time.
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What does the Root pathway look like?
Treatment through the Root pathway is our systematic approach towards uncovering the cause of your health problem. We generally find this to be layered, meaning that there is often more than one contributing factor to your illness.
At Flourish Clinic, we embrace a Functional Medicine approach. This includes an emphasis on a nutrient-dense, whole foods diet and focus on lifestyle factors such as stress management, sleep, and physical activity.
The way our practitioners work with patients differs considerably from the conventional massage and acupuncture approach you may be accustomed to.
To learn more about the specific way in which each practitioner works with chronic illness, click here.